Refund, Cancellation & Disclaimer Policy
Effective Date: 09/09/2022
Last Updated: 08/10/2025
This Refund, Cancellation & Disclaimer Policy (“Policy”) applies to all services offered by Cimplifie Tech Solutions LLP (“we,” “our,” or “us”) through our website [https://www.cimplifie.com] and related platforms.
By engaging our services or accessing our website, you agree to the terms of this Policy.
1. Service Nature
CImplifie Tech Solutions LLP is a performance marketing and AI automation consultancy providing services such as:
- AI-based automation & workflow solutions
- Digital marketing, ads management & analytics
- Strategy consulting and growth enablement services
All our deliverables are customized and service-based, not physical or digital resellable goods.
2. Refund Policy
Since our services involve strategy, consultation, implementation, and digital execution, refunds are generally not applicable once a project has been initiated or work has commenced.
However, refunds may be considered under the following conditions:
- Duplicate payment due to technical error.
- Project cancellation before commencement (prior to work kickoff).
- Non-delivery of service due to unforeseen operational failure from our end.
In such cases:
- Refunds, if approved, will be processed within 7–14 working days to the original payment method.
- Any transaction fees, payment gateway charges, or currency conversion fees are non-refundable.
Note: Refund decisions are made at the sole discretion of CImplifie Tech Solutions LLP management.
3. Cancellation Policy
If a client wishes to cancel a service engagement:
- Written notice of cancellation must be sent to lakhan@cimplifie.com.
- Cancellations made before project initiation may be eligible for a partial refund (after deducting onboarding or consultation costs).
- Cancellations made after commencement of work are non-refundable, as team time, strategy, and execution resources have already been deployed.
We reserve the right to cancel or reschedule services in cases of:
- Non-payment or delayed payment from the client.
- Incomplete information or unavailability of client-side access.
- Violation of our Terms & Conditions or unethical use of our solutions.
4. Project Delay or Termination
If a project is delayed due to client-side dependencies (e.g., delayed inputs, missing data, or lack of feedback), Cimplifie Tech Solutions LLP shall not be liable for missed deadlines.
Projects held inactive for over 30 days without communication may be deemed terminated, with no eligibility for refund.
5. Disclaimer of Warranties
All services, tools, and recommendations provided by Cimplifie Tech Solutions LLP are based on expertise, research, and best practices.
However, results may vary based on multiple factors beyond our control.
We do not guarantee:
- Specific business outcomes, leads, conversions, or revenue growth.
- Instant performance improvement or ROI.
- Accuracy of AI-generated or automated recommendations, which may vary based on data quality or third-party APIs.
Our AI and automation tools are designed to assist decision-making, not replace human judgment. Users must review and validate all outputs before implementing them.
6. AI Tools & Automation Disclaimer
Cimplifie Tech Solutions LLP leverages advanced AI models, automation tools, and third-party APIs to enhance client results.
However:
- AI predictions, insights, or automated outputs may not always be fully accurate.
- Data processed via third-party platforms (like OpenAI, Meta, Google) is subject to their respective privacy and reliability standards.
- We shall not be held responsible for errors, system downtime, or inconsistencies caused by external AI tools or platform updates.
All AI-driven insights are advisory in nature and must not be treated as financial, legal, or medical advice.
7. Limitation of Liability
In no event shall CImplifie Tech Solutions LLP, its employees, or affiliates be liable for:
- Any direct, indirect, incidental, or consequential damages arising from use or inability to use our services.
- Business losses, reputational harm, or missed opportunities caused by reliance on automation or third-party integrations.
- Delays or technical failures arising from external vendors, data providers, or client-side systems.
Total liability, if any, shall not exceed the total amount paid for the specific service under dispute.
8. Modification of Policy
CImplifie Tech Solutions LLP reserves the right to update or modify this Policy at any time without prior notice.
Changes will be reflected with an updated “Effective Date.” Continued use of our services after changes indicates acceptance of the updated Policy.
9. Contact Us
For questions, refund requests, or complaints regarding this Policy, please contact:
CImplifie Tech Solutions LLP
Email: lakhan@cimplifie.com / chetnarora@cimplifie.com
Website: https://www.cimplifie.com
